Shipping Policy

At JQiWEAR, we strive to provide a seamless and reliable shipping experience to our valued customers worldwide. To ensure prompt and secure delivery of your orders, we have partnered with the trusted third-party courier company, TIMEXPRESS. Here's all you need to know about our shipping policy:

1. Shipping Locations:
We proudly offer international shipping, delivering our products to customers across the globe. No matter where you are, JQiWEAR is here to bring style and comfort right to your doorstep.

2. Processing Time:
Once you place an order, our dedicated team will carefully prepare and package your items with the utmost care. Please allow 1-2 business days for order processing before shipment. We want to make sure every detail is perfect before sending your package on its way.

3. Shipping Methods and Timeframes:
We have partnered with TIMEXPRESS to handle all our shipping needs. They are renowned for their efficiency and reliable service. The shipping timeframes may vary depending on your location and the chosen shipping method. As a general guideline, please see the estimated shipping times below:

  • Domestic Shipping (within UAE): 3-5 business days
  • International Shipping: 7-14 business days

Please note that these timeframes are approximate and may vary due to factors beyond our control, such as customs clearance processes and unforeseen delays. Rest assured, we will do everything possible to ensure that your package arrives as quickly as possible.

4. Shipping Costs:
Shipping costs will be calculated at the checkout based on your shipping address and the weight of your order. We strive to provide competitive shipping rates while ensuring the safe and timely delivery of your products. You can review the shipping costs before finalizing your order.

5. Order Tracking:
To keep you updated on the status of your package, we will provide a tracking number as soon as your order is shipped. You can easily track your package's journey by visiting the TIMEXPRESS website and entering your tracking number in the designated field.

6. Customs and Duties:
Please note that international shipments may be subject to customs duties, taxes, and fees imposed by your country's customs authorities. These charges are the responsibility of the  recipient and may vary depending on your location. We recommend contacting your local customs office for further information regarding any potential fees or restrictions.

7. Order Issues and Support:
If you encounter any issues with your order or have questions regarding shipping, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

At JQiWEAR, we value your trust and strive to make your shopping experience exceptional from start to finish. With our partnership with TIMEXPRESS, we aim to deliver your favourite products in a timely and secure manner, wherever you are in the world.

Should you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team at support@jqiwear.com

Thank you for choosing JQiWEAR, and we look forward to serving you with style and excellence!