At JQiWear, we take hygiene very seriously. We are committed to providing our customers with highquality, hygienic products that meet or exceed all relevant hygiene regulations.

Storage and Handling

We take great care to ensure that our products are properly stored, displayed and handled to avoid any contamination. Our products are stored in a clean and dry environment, and are protected from dust, moisture and other environmental factors.

Laundering and Sanitization

All our products are properly laundered and sanitized before being offered for sale. We use hightemperature washing and ironing to ensure that all bacteria and viruses are eliminated.

Packaging

To ensure that our products remain clean and protected until they are purchased, we provide our customers with hygienic packaging. Our products are sealed in plastic bags or other packaging to prevent any contamination during transit.

Returns

Due to hygiene concerns, we cannot accept returns or exchanges on underwear, swimwear, or sportswear that has been worn or used, unless there is a defect in the product. If you believe your product is defective, please contact our orders department at orders@jqiwear.com for assistance.

Compliance

We comply with all relevant hygiene regulations in the UAE regarding the retail of undergarments. We regularly review our hygiene practices to ensure that we are meeting or exceeding these standards.

Customer Safety

We are committed to providing our customers with safe and hygienic products. If you have any concerns about the hygiene of our products, please contact us at support@jqiwear.com and we will be happy to assist you.